1. Introduction
Welcome to CBXperts, operated by CreateBytes. We are committed to safeguarding your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect your data.
By using our services, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time, so please review it periodically to stay informed about how we protect and use your information.
2. Information We Collect
We collect information primarily in the following ways:
- Information You Provide: This includes details like your name, email address, phone number, and other personally identifiable information, which you provide when registering for an account, subscribing to our newsletter, purchasing a course or webinar, or interacting with our services.
- Payment Data: If you make a payment through our platform, we may collect billing information, including credit card details. This data is securely processed by third-party payment processors. We do not store any payment information on our servers.
- Automatic Information: We collect data automatically as you interact with our website, such as your IP address, browser type, device details, and usage patterns. This helps us improve the performance of our website and tailor your experience.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. Cookies store information about your preferences and help us understand which features are most popular. You can choose to disable cookies through your browser settings; however, this may limit certain functionalities.
3. How We Use Your Information
We use the information we collect to:
- Enhance Your Experience: Personalize content, product recommendations, and service offerings based on your preferences and usage patterns.
- Provide Services: Process transactions, manage your account, and deliver the products and services you request.
- Marketing and Communication: Send you updates, newsletters, promotional emails, and information about events, products, and services that might interest you.
- Payment Processing: We may use your payment details to process transactions, complete purchases, and provide you with invoices for webinars, courses, and services you've signed up for.
- Legal Obligations: Comply with relevant legal obligations, such as processing payments, preventing fraud, and addressing disputes.
- Improvement and Analysis: Analyze site traffic and product usage to optimize our website and services, ensuring a better user experience.
4. Data Security
We take your data security seriously and employ industry-standard technical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure server environments, encryption for sensitive data, and regular security audits.
While we implement robust security practices, please note that no method of data transmission over the internet can be completely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights and Control Over Your Data
You have several rights with respect to the personal data we collect:
- Access: You can request access to the personal data we hold about you.
- Correction: If you believe any of the information we hold is inaccurate or incomplete, you can request corrections or updates.
- Deletion: You have the right to request the deletion of your personal data from our systems, with some exceptions related to ongoing legal obligations.
- Opt-Out: You may opt-out of receiving marketing emails or newsletters at any time by following the unsubscribe instructions included in each communication.
To exercise any of these rights, please contact us at cbxperts@createbytes.com.
6. Data Retention
We retain your personal data as long as you maintain an active account or as needed to fulfill legal, accounting, or contractual obligations. Once your data is no longer needed, we will take steps to securely delete or anonymize it. You may also request the deletion of your data at any time, and we will act on this request promptly.
7. Sharing of Personal Information
We do not sell your personal data. However, we may share your information under the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in operating our services, such as payment processors, email marketing platforms, or customer support systems.
- Legal Compliance: If required by law, or to respond to lawful requests, we may disclose your information to regulatory authorities or legal bodies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal data to the relevant parties involved in the transaction.
8. Cookies and Tracking Technologies
To improve our website and services, we use cookies and other tracking technologies to:
- Enhance User Experience: Remember your preferences and tailor content to your needs.
- Analytics: Gather data on user behavior to improve website performance and content.
- Advertising: Display personalized ads based on your interests and browsing history.
You can disable cookies through your browser settings, but some features may not function properly without them.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or services. Any changes will be posted on this page, and the Last Updated date will be updated accordingly. Please review this policy regularly to stay informed about how we are protecting your personal data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at: